Report A Problem

If you've encountered an issue at Herons Glen, we're here to help! This page allows you to report concerns directly to the appropriate department so we can address them as quickly as possible.

Use the links below and submit a report for the following areas:

• Accounting - Inform us of discrepancies in HGRD monthly statements.
• Facilities & Maintenance – Report any issues related to buildings or general maintenance.
• Food & Beverage – Let us know about any concerns with dining, service, or restaurant facilities.
• Golf Operations – State golf course-related concerns, including the Golf Shop and course conditions.
• Mainscape Irrigation - Submit a customer service request directly to Mainscape for irrigation-related needs. 
• Website or Email Communication – Notify us of errors related to this website or emails sent from the Recreation District.

Thank you for helping us keep Herons Glen running smoothly!